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Why switch
StaffSumo and When I Work, honestly compared
They are a mature product with a deep scheduler and a team behind it for over a decade. We are not going to pretend otherwise. Here is the actual difference, and where they are still ahead.
| When I Work | StaffSumo | |
|---|---|---|
| Task completed by | A tick | A live photo, a reading in range, or a note |
| Photo from camera roll | — | Never reachable, by design |
| Manager step | Monitoring | Review queue — approve or flag with a reason |
| Employee sees the flag | — | At their next punch-in |
| Kiosk identity | Employee ID or email | Numeric PIN, replaced before first real use |
| Location record | Inside or outside a radius | Distance and accuracy both kept |
| Pricing | Per employee, per month | Flat per location |
| Scheduling | Mature and deep | Solid — copy week, open shifts, swaps, auto-assign |
| Team messaging | Built in | Not built — we would rather do proof well |
A tick is a claim. A photo is evidence. That is the whole of the difference, and it is narrower and sharper than “we do checklists too”.
Being fair about it
Where they are ahead of us
If these matter more to you than proof does, they are the better buy and we would rather you knew that now.
Team messaging
They have it built in. We do not, and it is not on the near roadmap.
Scheduling depth
Years of edge cases we have not met yet. Ours is solid; theirs is older.
Scale
Two hundred thousand workplaces. If you are running fifty sites, that track record is worth something real.
Start with one shift this week
Put one opening checklist on one location and see what comes back. Free for 14 days, no card, and your data leaves with you if it is not for you.